Аудиты и regulator inspections
Regular audits и inspections — часть life как regulated operator.
Types
Announced audits: prepared, scheduled. Unannounced inspections: surprise, testing operational readiness. Thematic reviews: focus area (AML, RG). Post-incident: after specific event. Ongoing supervision: continuous data monitoring.
Preparation
Documentation ready: policies, procedures, records. Staff briefed: know their responsibilities. Access controls: auditor gets appropriate access. Communication protocols established. Legal counsel available. Dedicated audit response team.
Common areas
Money handling: player funds segregation. AML procedures effectiveness. RG intervention records. Complaint handling files. Marketing materials compliance. Technical: RNG certification current, game math accurate. Data retention.
Post-audit
Findings письменно. Remediation plans с timelines. Regular updates к regulator. Root cause analysis. Culture improvements. Board reporting. Public disclosure sometimes required. Repeat findings: escalation, penalties.